Frequently Asked Questions
Everything you need to know before your big celebration.
Do you offer nationwide shipping for fireworks?
Due to federal regulations regarding hazardous materials, we only ship to select states where consumer fireworks are legal. All orders are shipped via specialized ground freight carriers.
What is your return policy on pyrotechnic products?
For safety reasons, we cannot accept returns on fireworks once they have left our warehouse. If you receive a defective item or a 'dud,' please contact our support team with a photo for a credit or replacement.
Is there a minimum age requirement to purchase?
Yes, you must be at least 18 years of age (or 21 in certain jurisdictions) to purchase fireworks. We require age verification during the checkout process.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure payments through PayPal and Apple Pay.
How should I store my fireworks if I'm not using them immediately?
Fireworks should be stored in a cool, dry place away from heat sources, open flames, or flammable materials. Keep them out of reach of children and pets, preferably in a locked storage container.
Do you offer bulk discounts for large displays?
Absolutely! We offer tiered wholesale pricing and 'Show Pack' bundles for customers planning large events. Contact our sales team for a custom quote on orders over $1,000.